Local Service and Support

      Providing our customers with superior service and support is our goal every day.  GTS customers are guaranteed prompt, knowledgeable on-site service representatives and local spare parts inventory.  Our customer service center located in Coral Springs, FL is staffed 24 hours for continuous field support.

Award Winning Customer Service

      Hitachi Telecom USA inaugurated an award program to recognize authorized Hitachi distributors who have been outstanding performers during the previous year.  The award is based on the achievement of sales goals as well as excellence in customer service.  The principals at GTS are proud to have been selected as once of the few recipients for this award!

Exclusive Service Guarantee

      Offered exclusively by GTS.  The GTS service guarantee reimburses the hotel in the event guest dissatisfaction is due to
telephone related problems not repaired by GTS within the service time table.

24 - Hour Service and Support

      Expert service and support are available 24 hours through the GTS Customer Service Center.  In the hospitality environment it is the hotel's goal to make guest satisfaction a top priority.  That is why our customer service representatives are available around the clock to assist you towards that goal.